Terms of Use · Shiftmate

These Terms of Use (“Terms”) govern your use of the Shiftmate iOS app and this website (together, “Shiftmate”), provided by Xboost (“we”, “us”). By downloading or using Shiftmate, you agree to these Terms. If you don’t agree, please don’t use the app.

Important — alarms are a helper, not a guarantee. Shiftmate helps you plan wake-up alarms, but it depends on your device, its settings, battery, volume, Focus/Do-Not-Disturb, and iOS itself. Do not rely on Shiftmate alone for waking when missing a shift would cause you or others harm. Keep a backup alarm for safety-critical situations.

1. Who can use Shiftmate

You must be at least 16 years old and able to form a binding contract to use Shiftmate. The app is intended for personal use in managing your own work schedule.

2. What Shiftmate does

Shiftmate reads a rota you provide (by photo, file, or text), lets you review and edit the resulting shifts, and schedules alarms and reminders on your device. AI parsing is an aid; you are responsible for reviewing and confirming every shift before it is scheduled.

3. Your responsibilities

Review parsed shifts for accuracy before creating alarms, and keep your prep, commute, and time settings up to date.
Keep your device charged, with sound enabled and permissions granted, so alarms can fire.
Only scan rotas you are entitled to use. Don’t upload content that infringes others’ rights or that you’re not permitted to share.
Don’t misuse the app: no reverse engineering except as permitted by law, no interfering with its operation, and no unlawful use.

4. Subscriptions and purchases

Your first rota scan is free. Continued AI scanning is offered through a paid auto-renewable subscription (monthly or yearly) or a one-time Lifetime purchase. Scan credit packs may be offered as one-time (consumable) purchases.

Billing. Prices are shown in the app in your local currency. Payment is charged to your Apple Account at confirmation of purchase.
Auto-renewal. A subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours before the period ends.
Manage or cancel. You can manage or cancel your subscription any time in your Apple Account settings. Deleting the app does not cancel a subscription.
Lifetime purchase. The Lifetime option is a one-time, non-consumable purchase that unlocks AI scanning without a recurring charge. It can be restored on your devices via your Apple Account.
Consumables. Scan packs are consumable and are used up as you scan; they are generally non-refundable except as required by law or Apple’s policies.
After a subscription ends. Alarms you already created keep working; you may lose the ability to scan new rotas with AI until you resubscribe. Manual entry remains free.

Purchases are processed by Apple and are also subject to Apple’s terms. Refunds are handled by Apple in line with the App Store’s policies.

5. Apple App Store terms (standard EULA)

Shiftmate is licensed, not sold, to you for use only under Apple’s standard Licensed Application End User License Agreement (EULA), except to the extent these Terms expand on it. You can read Apple’s standard EULA here: apple.com/legal/internet-services/itunes/dev/stdeula. Apple is not responsible for the app or for any claims relating to it, and Apple is a third-party beneficiary of these Terms entitled to enforce them.

6. Intellectual property

Shiftmate, its name, design, and content are owned by Xboost and protected by law. We grant you a limited, personal, non-transferable licence to use the app under these Terms. Your rota content remains yours.

7. Third-party services

Shiftmate relies on third-party services (including Apple, and the providers listed in our Privacy Policy). Their terms may also apply to your use of those services.

8. Disclaimers

Shiftmate is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose. We do not warrant that alarms will always fire, that AI parsing will be error-free, or that the app will be uninterrupted. Nothing in these Terms excludes liability that cannot be excluded by law, including your statutory consumer rights.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect or consequential losses, or for losses arising from a missed alarm, oversleeping, incorrect shift parsing, or device or OS behaviour outside our control. This does not limit liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be limited by law.

10. Changes

We may update the app and these Terms. Material changes to the Terms will be posted here with a new “last updated” date; continued use means you accept the updated Terms.

11. Termination

You may stop using Shiftmate at any time by deleting the app. We may suspend or end access if you materially breach these Terms.

12. Governing law

These Terms, and the relationship between you and Xboost, are governed by the laws applicable to your place of residence, without regard to conflict-of-laws principles. Nothing here affects the mandatory consumer-protection rights you have where you live.

13. Contact

Questions about these Terms? Email andrew@xboostapp.io.